Where is my machine?
Enter the reference from your confirmation email. Crated machines move on a tail-lift vehicle, so the carrier calls to book a slot before delivery.
What each stage means
Order placed
Payment cleared and your machine allocated from UK stock.
Pre-delivery check
Fluids, fasteners and a running test before the crate is sealed.
With the carrier
Booked onto a tail-lift vehicle. You get a call to agree a slot.
Delivered
Signed for kerbside. Inspect before signing and note any damage.
Still stuck? Email support@haulcrest.shop or call [Add your phone number].